Policies

Shipping

I ship USPS Priority or Flat Rate shipping with insurance and tracking.  I will ship within 3 business days of receipt of payment unless a holiday or weather prevents it.

I will refund excess shipping charges over $2.00.

If you are local, email me at sharonstrouddesigns@yahoo.com to arrange pickup/delivery.

If damaged during shipment a claim can be made with USPS. Please notify me of any damage within 48 hours of the delivery date and keep all packaging to ensure an approved claim.

If shipping is returned due to buyer's error (inaccurate address, etc), buyer will be sent an additional invoice via Paypal to cover cost of re-shipment. The item will ship upon payment.

I do try to recycle shipping materials when possible.

At this time I do not ship internationally

Refunds

I take pride in the quality and craftsmanship of my items.  I want my customers to be thrilled with their purchases! Please look at my pictures carefully and contact me with any questions you may have before purchase.  Please view available videos for closer views and usage.  All items are sold as shown, and I do my best to portray them accurately in my store.  Colors may vary due to the variance in monitors.

Please remember that handmade items can be irregular and show marks of their construction.  That is what makes them so special!

I will accept products back for refund if contacted within 2 days of purchase.  Shipping will not be refunded. Before a refund or replacement is given, I must have the original item returned. For a refund, items must be returned in the same condition as purchased.  Product must be mailed with insurance and tracking.  Guarantee does not cover items broken due to neglect or misuse.

Privacy

Under no circumstances will I ever sell any of your information

 

Copyright

Purchased artwork is for personal use only and may not be duplicated or published without my written permission.